LeeStylo Jewelry
At LeeStylo, we value your trust and want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Returns
We accept returns under the following conditions:
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The product must be unused, unworn, and in original condition
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The product must be returned with original packaging, tags, and invoice
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Return request must be made within 7 days of delivery
⚠️ Due to the nature of jewelry, we strictly inspect all returned items for hygiene and quality reasons.
2. Non-Returnable Items
The following items are not eligible for return or refund:
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Customized or personalized jewelry
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Earrings (for hygiene reasons), unless damaged or incorrect
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Items bought during sale/discount/clearance
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Products damaged due to misuse, water exposure, chemicals, or improper care
3. Damaged or Wrong Product Received
If you receive:
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A damaged product, or
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A wrong item different from your order
Please contact us within 48 hours of delivery with:
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Clear photos or videos of the product
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Order number and issue details
📩 Email: support@leestylo.com
📱 WhatsApp: +880 1894-689280
We will arrange a replacement or refund after verification.
4. Refund Process
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Once your return is received and inspected, we will notify you of approval or rejection
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If approved, the refund will be processed within 7–10 working days
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Refunds will be made to the original payment method
Payment Method–Wise Refunds:
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bKash / Nagad / Bank Transfer: Refunded to the same account
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Cash on Delivery (COD): Refund via bKash / Bank transfer after confirmation
5. Return Shipping
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If the return is due to our mistake (wrong or damaged item), LeeStylo will bear the return shipping cost
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If the return is due to customer preference (change of mind), return shipping cost will be borne by the customer
6. Exchange Policy
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Exchange is allowed once per order
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Exchange depends on product availability
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Price difference (if any) must be adjusted by the customer
7. Order Cancellation
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Orders can be cancelled before shipment
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Once shipped, cancellation is not possible
8. Important Notes
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Slight color variations may occur due to lighting or screen settings — this is not considered a defect
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Handmade or fashion jewelry may have minor design variations
9. Contact Us
For any return, refund, or exchange request:
📩 Email: support@leestylo.com
📱 WhatsApp: +880 1894-689280
🌐 Website: www.leestylo.com
✨ Thank you for choosing LeeStylo — where elegance meets trust.